|
TERMS
& CONDITIONS OF SALE
1. GENERAL
These terms and conditions do not affect your statutory rights.
You must be over 18 years of age to place an order through this website.
In these terms and conditions the words 'Futon Campus' means Futon Campus
of, Unit 1, Wood St. Kingston Upon Thames, KT1 1UJ . The words 'the Customer' shall
mean the company, firm or person accepting or agreeing to accept the supply
of products or services from. The word 'Goods' shall mean all products
purchased from Futon Campus as detailed and specified on the invoice and
or delivery note. The 'Contract' means the contract between the Customer
and Futon Campus for the sale and purchase of the Goods and includes these
Conditions, the Order, Futon Campus's Customer Return Policy and the Account
Application Form.
2. PRODUCTS AND SERVICES
2.1 Subject to the warranty contained in Clause 6, all descriptions, drawings
and particulars relating to the goods in any catalogues, leaflets, brochures
or other documents are for illustrative purposes only and do not form
part of the agreement between Futon Campus and the Customer, All representations
as to performance of the goods are based on information supplied by the
manufacturer of the Goods and relate to their performance in normal conditions
and when used correctly.
2.2 Unless otherwise expressly agreed, Goods supplied will be in accordance
with manufacturer's normal designs and specifications current at the date
of manufacture or delivery. The supply by Futon Campus of Goods differing
from any contractual or pre-contractual specifications or descriptions
shall not be in breach of the agreement between Futon Campus and the Customer
insofar as the Goods are of approximately equivalent performance to the
Good referred to in such specification or descriptions.
2.3 The Customer has the right to cancel their order within 7 days following
receipt of the Goods by contacting the website and completing the 'returns'
section. In these cases, any money or credit will be returned to the Customer
within 30 days of cancellation. Exceptions to this right include perishable
items and Goods that have been ordered specifically as a 'special' which
do not appear on the website, or special offer items.
2.4 Futon Campus warrants that the Goods will be of satisfactory quality
and fit for their general purpose.
3. DELIVERY AND
RISK
3.1 The time for delivery of the Goods shall not be of the essence. Dates
agreed for delivery are estimates only and a failure by Futon Campus to
comply with them shall not be a breach of these Conditions.
3.2 Risk of damage or loss to the Goods passes to the Customer at the
time of delivery or, if the Customer wrongfully fails to take delivery
of the Goods, the time when Futon Campus has tendered delivery of the
Goods.
3.3 Unless otherwise agreed by Futon Campus and the Customer in writing,
delivery of the Goods will be deemed to have been:
3.3.1 Where Futon Campus appoints a carrier to effect delivery on its
behalf, at the time the carrier delivers and obtains a signature of receipt
from the customer.
3.3.2 Where the Customer has arranged to collect the Goods from Futon
Campus's premises, at the time the Goods are picked up.
3.4 The Customer is required to inspect the Goods on receipt and to notify
Futon Campus of any defects or complaints within 2 days of receipt. This
does not affect your statutory rights as a consumer.
4. OWNERSHIP
4.1 The property in the Goods shall not pass to the Customer until the
full price of the Goods has been received by Futon Campus in cash or cleared
funds. Until
such time as the price of all such Goods has been paid, as described in
Clause 4.1, the Customer:
4.2.1 Shall hold the Goods owned by Futon Campus in the Customer's possession
and control as Futon Campus's fiduciary agent and bailee (but, for the
avoidance of doubt, shall not resell the Goods as the agent of Futon Campus).
4.2.2 Shall keep the Goods separate from those of Futon Campus and third
parties and properly stored, protected and insured; and
4.2.3 Shall store the Goods so as to be identifiable as the property of
Futon Campus and shall keep such records so that it is clear whether or
not the Customer has paid Futon Campus for the Goods and which of Futon
Campus's invoices was issued in respect of the Goods.
4.3 Until such time as property in the Goods passes to the Customer:
4.3.1 The Goods shall be handed over to Futon Campus on demand and Futon
Campus shall be entitled to retake possession of them without prejudice
to any of its other rights against the Customer.
4.3.2 The Customer shall not pledge or in any way charge by way of security
for any indebtedness any of the Goods which are the property of Futon
Campus. Without prejudice to the other rights of Futon Campus, if the
Customer does so all sums whatever owing by the Customer to Futon Campus
shall become immediately due and payable.
5. PRICE AND PAYMENTS
5.1 The Customer agrees to purchase the Goods from Futon Campus and Futon
Campus agrees to sell the Goods to the Customer at the price described
in Clause 5.2.
5.2 The price of the Goods shall be the same as the quoted price as agreed
between the Customer and Futon Campus and which may be confirmed in writing
to the Customer or, where the price has not been quoted, the price list
on the Website.
5.3 Futon Campus reserves the right, by giving notice to the Customer
at any time before delivery, to increase the price of the Goods to reflect
any increase in the cost to Futon Campus which is due to any factor beyond
its control, including but without limitation any increases in costs due
to market fluctuations, any change in delivery dates, quantities or specifications
for the Goods which is requested by the Customer or failure of the Customer
to give Futon Campus adequate information or instructions.
5.4 Unless otherwise agreed in writing between Futon Campus and the Customer,
the price of the Goods is inclusive of Value Added Tax.
6. WARRANTY AND
LIMITATIONS OF LIABILITY
THE CUSTOMER'S ATTENTION IS DRAWN IN PARTICULAR TO THE PROVISIONS OF THIS
CLAUSE 6
6.1 Except as expressly provided in this Agreement Futon Campus excludes
all representations, warranties, conditions and other terms implied by
statute, common law, or otherwise to the fullest extent permitted by law.
Futon Campus will endeavour to pass on to the Customer the benefit of
any guarantees or indemnities given to it by its supplier.
6.2 If, notwithstanding the above, Futon Campus is found liable for any
loss or damage suffered by the Customer, its aggregate liability shall
in no event exceed the price of the Goods the subject of the claim and
without prejudice to the above, shall not be liable for any indirect,
special or consequential loss, losses sustained in the ordinary course
of business, loss of profit, loss of business, depletion of goodwill,
loss of business opportunity, revenue, contracts or loss of savings whatsoever.
6.3 Clause 6.1 and 6.2 shall not apply to sales which are made to persons
who deal as consumers (as that expression is defined in Section 12 of
the Unfair Contract Terms Act 1977) unless the Contract is an international
supply contract ( as defined in Section 26 of that Act).
6.4 Nothing in these conditions shall apply to exclude or limit any liability
to the Customer in respect of:
6.4.1 Fraud, fraudulent misrepresentation; or
6.4.2 Death or personal injury of the Customer caused by Futon Campus's
negligence; or
6.4.3 The terms as to title and quiet possession implied by Section 12
of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and
Services Act 1982; or
6.4.4 Liability for defective products under the Consumer Protection Act
1987; or
6.4.5 The terms as to Goods corresponding with their description or sample
implied by Section 13 and Section 15 respectively of the Sale of Goods
Act 1979 where the Customer deals as a consumer ( as defined in Section
12 of the Unfair Contract Terms Act 1977).
7. RETURNS
7.1 Futon Campus has the discretion (which it may exercise as it wishes)
to except the return of any Goods supplied to and to issue a credit note/refund
in respect thereof. Any request by the Customer to Futon Campus to exercise
such a discretion must be made in accordance with and within the time
periods set out in Clause 8 and is subject to the provisions of this Clause
7. A 20% restocking charge and any transportaion costs occured will be
applied for cancelation of orders already processed.
7.2 The items to be returned are in their original inner and outer packaging
and none of the packaging shall have been written upon, taped or had permanent
labels attached.
7.3 Transportation costs are non-refundable.
7.4 The items to be returned are of a type distributed by Futon Campus
at the time of the claim.
7.5 In case of any claims out side the warranty period, Customer has a
likely remedy against the manufacturer thereof.
7.6 Futon Campus will not (without prejudice to its discretion in Clause
7.1) accept the return of any items which have been removed from their
packaging unless found to be faulty
8. CLAIMS PROCEDURE
IN RESPECT OF DEFECTIVE GOODS
8.1 Futon Campus must be notified of any claim in respect of any of the
Goods alleged to be defective or of any returns or request by e-mail within
the time limits set out below for each reason giving rise to a claim.
8.1.1 Where a product was ordered and invoiced but an incorrect product
was sent out due to a picking error - within 2 working days. This does
not affect your statutory rights as a consumer.
8.1.2 Where a product has a manufacturing fault or a part is missing or
there is some other problem totally attributable to the manufacturer -
within 4 working days. This does not affect your statutory rights as a
consumer.
8.1.3 Where a product has been damaged in delivery of that item - within
1 working day ( if the damaged is evident upon receipt, a note to that
effect should be made on the carrier delivery sheet so as to enable Futon
Campus to make a successful claim, or if noticed after delivery, the carrier
should be notified prior to contacting Futon Campus). This does not affect
your statutory rights as a consumer.
9. OTHER CLAIMS
9.1 Goods Stain varnished or produced to specified design or colour are
non returnable.
9.2 Claims in respect
of any other matter other than as described in Clauses 6 to 8 above must
be made by e-mail and received by Futon Campus within 14 working days
of the date of the invoice relating to the Goods the subject of the claim.
10. FORCE MAJEURE
Futon Campus shall have the right to cancel, or to reduce the volume of
Goods delivered, or to delay delivery if it is prevented from or hindered
in delivery of the Goods through any circumstances beyond its control
(affecting either itself or any other party) including (but not limited
to) industrial action, war, fire, prohibition or enactment of any kind,
lock-out or trade dispute, without incurring any liability for any loss
or damage whatsoever resulting therefrom.
11. WAIVER
The failure of either party to enforce or to exercise, at any time or
for any period of time, any terms of or any right arising pursuant to
the agreement does not constitute and shall not be construed as a waiver
of such terms or right and shall in no way affect either party's right
later to enforce or exercise it. Any express waiver of any breach of the
Agreement shall not be deemed to be a waiver of any subsequent breach.
12. INVALIDITY
The invalidity or enforceability of any term of, or any right arising
pursuant to, the contract shall not in any way affect the remaining terms
or rights which shall be construed as if such invalid or unenforceable
term or right did not exist.
13. ASSIGNMENT
The Agreement is personal to the Customer and Futon Campus and neither
party may assign, transfer, sub-contract or otherwise part with the Contract
or any right or obligation under it without the other party's prior written
consent.
14. DATA PROTECTION
Futon Campus may use and the Customer agrees that it may use and disclose
personal information about the Customer to third parties for the purpose
of delivering the Goods to the Customer and processing invoices and statements.
In respect of any personal data of the Customer held by Futon Campus,
Futon Campus agrees to comply with the provisions of the Data Protection
Act 1998. When you place an order on the Website, Futon Campus considers
the information you input as private. The information is kept on a secure
server protected from outside parties.
15. LAW AND JURISDICTION
These Conditions and the Contract shall be governed by and construed in
accordance with English Law and Futon Campus and the Customer hereby submit
to the exclusive jurisdiction of the English courts.
|